英语申诉信双语作文
篇一：作文申诉信[1]
作文专题（八） 申诉信
Step1 Sample 大声朗读并思考文章结构人称时态及过渡词 Dear Manager, I am writing to express my dissatisfaction about the quality of the digital camera I bought last Friday at your store. During the five days the camera has been in my possession, problems have emerged one after another. For one thing, the screen is always black, making the camera no different from a traditional one. For another, the battery is distressing as it supports the camera’s operation for only two hours. Therefore, I wish to exchange it for another camera or declare a refund. I will appreciate it if my problem receives due attention. Yours, Li Ming 1.书信类型？ 2. 围绕什么写？ 3. 三个层次 开头： 中间： 结尾： 4.人称、时态？ 5.过渡词？
Step2.Useful Sentence Patterns
开头 1. I am writing this letter to complain about … 2.I am writing to express my dissatisfaction / disappointment / concern about … 3.I regret to inform you that I was not at all satisfied with your service. 4.I am sorry that I have to write this letter of complaint because … 5.I wish to draw your attention to … 6. This letter is to notify you that the poor living condition in my apartment should be brought to your attention. 中间 1.The efficiency of your working staff leaves much to be desired. 2.The reservation service in the restaurant has proved most ueliable. 3.I am totally disappointed to find that some of the waiters in your pub behave so rudely. 4. This is more than I could bear / tolerate. 5. I was shocked at the unpleasant situation in my flat. 结尾 1.We trust that you will consider this matter seriously and make an effort to prevent the recurrence of this kind. 2. We shall be glad to have your explanation and to know what steps you are going to take in the way of compensating for the damage / loss. 3. I would appreciate it very much if you would …4. I would be grateful if you could … 5. We’re looking forward to your good news. 6. Your prompt attention to this matter will be appreciated. 7. We should be obliged if you would look into the matter and let us know what you propose to do. Step3.Outlay
Dear_______,
I am _ (自我介绍) .I feel bad to trouble you but I am afraid that I have to make a
complaint about_____.
The reason for my dissatisfaction is ___(总体介绍). In the first place,___(抱怨的第一个方
面). In addition, ___(抱怨的第二个方面). Under these circumstances, I find it ___ (感
觉)___(抱怨的方面给你带来的后果).
I appreciate it very much if you could _______(提出建议和请求), preferably ______(进一
步的要求),and I would like to have this matter settled by ____(设定解决事情最后期限).
Thank you for your consideration and I will be looking forward to your reply.
Yours sincerely,
Li Ming Step4.◇ 写作点拨 ◇ 在生活中，人们经常会遇到一些令人伤脑筋的事情，比如消费利益受损、正常生活和工作受到干扰等，此时写封投诉信不失为一个解决问题的办法。“三步走”的写作规律： 第一段：提出要投诉的问题并表示遗憾（客观礼貌） 第二段：写明投诉的原因、问题的经过及产生的后果。（实事求是） 第三段：提出解决方案或所希望的赔偿以及补救方式。（礼貌、公平、公正）
Step5.实战演练
假设你是李华，暑假在国外学习期间参加了当地旅行社组织的旅游活动，但旅行社的服务存在以下问题：
1.本应由旅行社负责的部分景点门票让游客自付
2.饮食与住宿条件都让游客失望；
3.导游态度恶劣。
请根据以上信息用英语给旅行社的负责人史密斯先生写一封投诉信，要求对方就你所提出的问题尽快给予回复。
审题：
1.书信类型？
2. 围绕什么写？
3. 三个层次: 开头：
中间：
结尾：
4.人称、时态？
5.过渡词？
Step6学生习作点评
Step7反思： 本节课你学会了什么？
Step8 Homework:
1. 熟读范文， 积累常用短语
2.作文
假定你是李华，学校广播站英语节目向全校学生征求英文稿件，请根据下面提示写一份英文投诉信件：
1．我收到你们上个月的话费单后发现有些计算错误，我觉得我被多收(overcharge)了两项国际长途费用。
2．但当我打电话询问客服部门时，接电话的女孩态度非常粗鲁。一方面她总是打断我的话，另一方面她甚至说错误在我。
3．我建议对这个女孩进行惩罚，另外告诉她该如何对待客户。我希望她能向我正式道歉。 注意：
1．此投诉信应写给电信公司(China telecom)客服经理；
2．词数：100左右。
课外补充：Complaint Letter
词汇：
1.complain against sb. about sth.投诉......
2.dissatisfaction with不满于......
3.put up with / bear / tolerate忍受 4.awful 糟糕的
5.poor service糟糕的服务6.inconceivable不可思议的
7.out of one’s expectation令某人大失所望
8.look into / go into / investigate调查
9.incident / matter 事件10.sanitary situation卫生条件
11.bad manners 不礼貌12.disturbance干扰
13.remedy 补救 14.solve解决15.recurrence再次发生
投诉信是对产品或服务表示不满的信件，一般分三个部分：
1. 提出投诉内容； 2. 说明具体情况； 3. 提出解决办法。
美文欣赏
1.抱怨产品质量
Dear Sir,
I am happy that the refrigerator we ordered last week has arrived on time. But it is a great pity that we find there is something wrong with the refrigeration facilities.
After we used it for several days. we found that food stored in the refrigerating compartment turned bad quickly. When we finally decided to take the temperature in it, we were surprised to find it was around 15℃, far from the standard temperature range from 0℃ to 9℃.
This problem has affected our normal life. Would you please let me know whether or not you can send a repairman as soon as possible? I hope that my problem will get your kind consideration.
Yours faithfully,
Li Ming
2抱怨服务质量
Dear Sir or Madam,
Much of my regret, I write this to place a complaint against one of your shop-assistants about his had service. Yesterday morning about 10 o’clock my husband, I and a lady friend of ours came to your shop with the intention to buy some souvenirs. One of the shop-assistants, whose badge we could decide which one to buy. Under the circumstances, it was the shop-assistant’s duty to do what was asked or to explain why he was unable to comply with such a request. Instead of
minding his duty and acting in a polite, he turned a deaf ear to our request and walked away murmuring in a sarcastic manner.
We wish you would look into this unsatisfactory state of affairs and take steps to prevent a recurrence of offensive conduct of this kind.
Yours sincerely,
Fan Yang
3.抱怨房间问题
Dear Sir or Madam,
I am at present living in a house which I rented through your agency. I am sorry to inform you that the heating system in the house stopped working some time ago.
I phoned your agency and explained the problem one week ago, but you have still not sent anybody to fix the heating system. This is very inconvenient--not to mention dangerous to the health--as the weather is starting to get colder. I am puzzled as to why you have not paid attention to this urgent matter. I must remind you that a fully operative heating system is one of the terms of the lease of the house.
Therefore, I would very much appreciate it if you would send a technician to repair the system as soon as possible. He may call at any time during the day, as either I or my wife will be at home all this week.
Yours sincerely,
Fan Yang
4.
Dear Sir，
I am writing to let you know the deplorable attitude of one of your staff members. I received my telephone bill for the previous month from you and thought there were some errors in calculation; I had been overcharged for two overseas calls.
However, when I called your Complaints Department, the girl who answered my phone was very rude. For one thing she interrupted me continually; for another she even said that it was my own fault. Needless to say, such a way of dealing with customers is unacceptable.
I would like to suggest that the girl in question should be disciplined, and instructed on the proper way to deal with clients. And I hope she can make a formal apology to me.
An early response will be appreciated.
Sincerely yours， Li Hua 5.
Dear Mr. Smith,
I’m writing to express my dissatisfaction with your company’s service. First, we were asked to pay for the tickets for some scenic spots, which should have been paid for by the agent. Second, we were extremely disappointed at the food and the living conditions of the hotels we stayed in. Almost all the food was cold and the noises outsides the hotels made it difficult for us to fall asleep. Worst of all, when we complained to the guide about the service, she was rather rude and quarreled with us. All in all, it was really a terrible trip.
I trust you will look into this matter and give me a replay as soon as possible.
Yours sincerely,
Li Hua
篇二：英语作文介绍信模版
Dear Tom，
I am glad to hear you will come China to teach students. You told me that you wanted to rent a house near the school . For your requirements , I found a suitable house for you .The house detailed information as follows.
The house is located in the crossing of the North Street with a bedroom and a living room . It is on the second floor and covers an area of 70㎡. The shining point of this house is that il has enough furnitures and is opposite to the south .At there not only can you go to the gym to do physical exercise , but also can go shopping gladly by convenient traffic . The rent is 4500 yuan a month. If you want to know more about the house , please call 15382649512.
I sincerely hope that the information I offered will be beneficial for you .
Yours,Lihua.
篇三：英文书信作文常用句型
英文书信作文常用句型
感谢信 (A Letter of Thanks)
1. Thank you so much for …….
2. I would like to thank you from the bottom of my heart for……
3. I’m writing to express my sincere gratitude for……
4. I’m grateful to you for ……
5. I truly appreciate your ……
6. Words fail to convey my gratitude to you.
道歉信(A Letter of Apology)
1. I would like to express my apology for……
2. Excuse me for……
3. Please accept my sincerest and deepest apology for……
4. I’m terribly sorry to tell you that……
5. Will you be good enough to excuse me for……
6. I am writing to apologize to you for ……
7. Would you mind if I change the appointment time.(你是否介意如果我更改约会时间)
8. To make up my thoughtless behavior, I……(我想……以弥补……)
9. I wish I could be given a chance to make up for my inconsideration.
询问信(A Letter of Inquiry)
1. I am writing to see if it is possible for you to provide me with information concerning……( 我写信是希望得到……的信息)
2. I am writing to you in the hope that I may obtain some materials about……
3. I would be grateful if you inform me ……
4. I should be obliged if you would be so kind as to provide me with certain essential information regarding the following aspects. (若能获悉……，将不胜感激)
5. I am writing to seek for your assistance in……( 我写信是要请求您的帮助)
6. I would appreciate it if you could provide us with ……
( 如果您能为我们提供……,我将不胜感激)
7. The questions I need answering are listed below. (下列是我想咨询的问题)
8. Will you please send me the relevant information and application forms
(您能给我寄相关的资料和申请表吗？)
9. Should I need to send further materials, please let me know.
(我是否需要再寄其他资料给你，请及时告知。)
10. Could you be so kind as to send me some relevant booklets on the above-mentioned aspects.(能否针对上述的问题寄些相关的小册子给我。)
11. I am eagerly awaiting your reply to this matter.
12. Your prompt and favorable attention to my inquiry would be highly appreciated
13. I would like to thank you for your generous help in this matter.
(感谢您在这件事上的慷慨相助)
14. I am looking forward to a favourable reply at your earliest convenience(期盼回复) 投诉信(A Letter of Complaint)
1. Much to my regret,I am writing to make a complaint about/against……
2. I am completely disappointed /upset to find……
3. I am writing to inform you of my unhappy experience
4. I would like to draw your attention to……(我希望你们能注意……)
5. I would very much appreciate it if you would……(如能……,我将不胜感激)
6. I should be very obliged if you would look into this matter as soon as possible.
(如果您能尽快调查此事，我将不胜感激)
7. To improve the situation/ solve the above problem ,it is advisable for you to take the following measures:……(为了解决以上问题,建议您采取以下措施)
8. I am looking forward to an early reply.
9. I would like to see a prompt settlement of the issue. ( 期待此事的尽快解决)
10. We will appreciate your willingness to make up for the loss.
(我们真的希望你们能对损失作出补偿。)
建议信(A Letter of Suggestion)
1. I am writing to express my views concerning……
2. You have asked me for my advice about……,and I will try to make some conducive suggestions.(对于你来信问我关于……的事，现提供几条建议)
3. I would like to suggest that ……
4. I am writing to put up some suggestions concerning……
5. It’s my great honor to recommend ……,a worthy candidate for…….
(我很荣幸地推荐……作为候选人)
6. Please take good consideration of my advice.Thanks.
(请仔细考虑我的建议，谢谢。)
7. Thank you for your attention.(就你对此事的关注不胜感激)
邀请信 (A Letter of Invitation)
1. I am writing on behalf of all the students of our department to invite you to give a lecture on ……(我代表我系全体学生邀请您为我们就……进行讲座)
2. I am writing on behalf of all the members of our club to extend to you our formal invitation to visit ……
3. We would be very grateful if you could give a talk on……
4. The honor of your presence is requested...
（若你能出席……，我（们）将感到万分荣幸。）
5. It's a pleasure for me to invite you to... （ 我很荣幸地邀请你参加……）。
6. Please kindly confirm that you will be able to attend the meeting by advising us of
your time and we can arrange for you to be met.
7. I will cover all the expense involved. （我将负担所有的费用。）
拒绝信（A Letter of refusal）
1. many thanks for your letter dated 10th October ,inviting me to …….I am sorry to tell you that I shall not ……because……
2. I am terribly sorry to say that I am unable to ……
3. Thank you for inviting me to the meeting,I 'd like to go very much,but it is pity that I am so busy with my work for the moment and I cannot go.
4. I am much touched by your kind invitation but I do not see any chance of my being able to be there in the near future.
5. Thank you for your interest to pursue a career with our company.We were impressed that you chose our company to enhance your career potential.While we were convinced that you could make a contribution to our company, we have not identified a suitable position that fits your experience and qualifications. Your application will be retained for our future consideration.
申请信（ A Letter of Application）
1. I am writing to you this letter to show my keen interest in the post of ……which you advertised in Yesterday’s China Daily.(我写信想表达我对你们在昨日中国日报上刊登广告中所说职位的浓厚兴趣)
2. In reply to your advertisement in……,I beg to apply for the post of……in your company.
3. I would like to apply for the position of…… (我想申请……)
4. I would like to apply for the scholarship(奖学金) that your school may be offering.\the membership of your club(会员资格)
5. I am very glad to avail myself of the chance to recommend myself to you.my name is …….I’m studying in……,majoring in……(非常荣幸利用这个机会向你推荐我自己)
6. I graduated from……university in ……,majoring in……
7. I am confident my professional knowledge has prepared me to handle the job.
(我相信我的专业知识能让我胜任这份工作)
8. The kind of work in which your company is engaged particularly interested me.
(贵公司目前从事的这种工作特别让我感兴趣)
9. It seems to me that this experience,together with my education,has given me ideal preparation to assume the role of ……in a firm such as yours.
(对我来说，这些经验加上我的学历，使我具备了担任贵公司……一职的条件)
10. Would you please send me the necessary application form and any further details about……
11. I am available for an interview at any time. (随时恭候面试)
12. I request an interview,and assure you that if appointed,I will do my best to give you
satisfaction.
(恳请惠予面试之荣。如蒙录用，本人必竭尽全力，为公司服务，以符厚望。)
13. Should this application meet with your favorable consideration,I will do my utmost to justify the confidence you repose in me.
（对此申请，贵公司如惠予考虑，本人必竭尽全力，为公司效劳）
回信开头：
1. Thank you for your letter of November 29,telling me that……
2. It’s good to hear from you and know that……
3. Thank you for the information about……
4. I’m sorry that it has taken me so long to reply\in answering……
5. I’m very delighted to receive your letter dated November 29,but sorry to hear ……
6. Thanks very much for your kind invitation. I feel quite honored that someone noticed me. I'd be delighted to accept the invitation.
[示例]
June 18th, 2009 Dear Sir or Madam，
I'm a Chinese student who will graduate from college in the coming July and wishes to study for M.A.degree in your university. my plan is to start my course next term and I would be grateful if you would be kind enough to provide me with the information below.
First, what are the qualifications needed for studying as a postgraduate student in your university? I'm going to take bachelor's degree from Beijing University, but I wonder if they're any further academic requirements.Do I need to
I'm looking forward to your early reply, and to attending your prestigious institution.
Sincerely yours,
Li Ming